About 8x8
Visit Booth8x8, Inc. (NASDAQ: EGHT) connects people and organisations through seamless communication on the industry’s most integrated platform for Customer Experience—combining Contact Centre, Unified Communications, and CPaaS APIs.
The 8x8® Platform for CX integrates AI at every level to enable personalised customer journeys, drive operational excellence and insights, and facilitate team collaboration.
We help customer experience and IT leaders become the heartbeat of their organisations, empowering them to unlock the potential of every interaction.
Speaker's Sessions
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Chief Executive Officer at 8x8
Mind the Gap - who captures the margin when AI rewrites customer experience?
We've all seen the product demos, but there's a question not being answered: when AI changes CX, who keeps the money? Join 8x8's Sam Wilson as he discusses how technology accelerates exponentially but customer organisations don't - and what should be done in tha...
We've all seen the product demos, but there's a question not being answered: when AI changes CX, ...