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Enghouse Interactive

About Enghouse Interactive

Empower your teams and delight your customers

We provide contact centre software solutions with industry-leading choice and flexibility, designed to deliver winning customer experiences (CX). Enghouse Interactive helps transform the call centre from a cost centre to a powerful growth engine.

Click here to discover what we do

With over 35 years of experience in the contact centre industry, Enghouse Interactive offers two hallmark points of difference: Reliability and Choice.

Sponsored Sessions
Audiocodes In Person

How Failure Can Be the Key to CX Success

18th Jun 2:00pm - 2:25pm BST

Every broken process, missed call, or frustrated customer holds a hidden opportunity.Join Alex Black, CTO at Enghouse Interactive, for a practical look at how leading organisations are using AI and automation to learn from failure and transform it into a CX adva...

Every broken process, missed call, or frustrated customer holds a hidden opportunity.Join Alex Bl...

8 attended

How Failure Can Be the Key to CX Success

18th Jun 2:00pm - 2:25pm BST
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Booth G12
We can help with...
  • Contact Centre
  • Customer Experience (CX) Management
  • Artificial Intelligence
  • Recording
  • Reporting
  • Customer Insights
  • Automation
  • Integration
  • Workforce Management
Booth Staff
Dave McDowell
Solutions Engineer at Enghouse Interactive
Manwai Li
Solutions Engineer at Enghouse Interactive
Carlie Adams
Sales Manager at Enghouse Interactive
Alex Black
CTO at Enghouse Interactive