Biography
Unified Communications architect & consultant specialising in Microsoft technologies. Currently working at Insight UK with over 12 years experience delivering thousands of enterprise voice seats across an array of business sectors; advising and executing on all aspects of Microsoft UC solutions and the supporting vendor ecosystem. Fully versed in the end-to-end deployment of complex and large scale Microsoft voice solutions in every respect, inclusive of technical presales, design, implementation, training, fault resolution, and other related consultancy. A Microsoft evangelist with genuine interest in the technology outside of work.
Married for 14 years and father to 2 amazing kids (10 & 12 years), I spend most of my time outside work reliving my childhood through them in a far more modern way! My third child is a 5-year-old black Labrador who acts as my 1-to-1 headspace counsellor in exchange for long walks on Dartmoor, coast paths, or other rural areas of Devon.
Speaker's Sessions
Pimp Your Teams Audio Greetings With Microsoft Speech Studio
How do you create audio content for use with the likes of Teams Call Queues, Auto Attendants, or a contact centre IVR? Are you still of the opinion that anything created with Text-to-Speech technologies still sounds like it's been created using... well... Text-t...
How do you create audio content for use with the likes of Teams Call Queues, Auto Attendants, or ...