Ben is an author, Microsoft MVP, MCT and Senior Cloud Architect at CloudWay specialising in Microsoft Teams. He has spent most of his career working with Microsoft technologies and, for the last 15 years, has specialized in their Unified Communications and Collaboration tools. Over the years, he has helped many organizations understand and overcome challenges, from deep technical issues to adoption and training. He enjoys sharing knowledge with others and regularly speaks at conferences and user groups worldwide. He is the author of Sybex's "MS-700 Teams study guide" book and is a contributor to the "Office 365 for IT Pros" ebook, which is updated monthly to keep it current.