Luiz Domingos is Chief Technology Officer and Head of Large Enterprise R&D at Mitel, where he leads the company’s technology vision, innovation strategy, and global research and development efforts. With more than 20 years of experience in enterprise communications, cloud services, contact center technologies, and network management, Luiz has a proven track record of delivering innovative, large-scale solutions for global organizations. 

Before joining Mitel, he served as Chief Product and Technology Officer at Unify and held senior leadership roles at Siemens and Atos. Known for combining deep technical expertise with strategic vision, Luiz is helping shape the future of AI-enabled business communications and enterprise collaboration.

Mitel connects over 70 million business users across 100+ countries, blending premises, cloud and hybrid communications so organizations can move at their own pace, not a vendor’s. Stop by to talk through your specific telephony, contact center or collaboration challenge with someone who’s solved it before. 

Security & Reliability: We work with IT and telecom leaders who need to retain control over sensitive communications infrastructure without sacrificing modern functionality. 

Hybrid & Cloud Telephony: We help enterprises modernize communications without forcing an all-or-nothing cloud migration — blending on-prem and cloud based on what security, compliance and budget actually require. 

Unified Communications (UC): From Mitel WX to full UC platform strategy, we help teams unify calling, messaging and meetings into one coherent employee experience. 

Contact Center & Customer Experience: We advise on contact center modernization, AI-driven conversational intelligence and integrating CX with core UC so customer and employee communications aren’t run on separate systems. 

AI-Enabled Communications: We help organizations evaluate where AI genuinely improves calling, messaging and customer engagement workflows — and where it doesn’t yet. 

Mobility Strategy: As mobile becomes the primary business endpoint for more employees, we help IT leaders design mobility-first architectures that still support desk phones, DECT and wireless devices where they’re needed. 

Migration & Managed Services: We guide organizations through telephony transitions—replacing legacy PBX systems, consolidating vendors, or restructuring for a distributed workforce—with minimal disruption.

Vertical & Compliance-Driven Solutions: Deep experience in regulated and mission-critical environments, including healthcare, public sector and critical communications, where reliability and compliance shape every deployment decision.