Speaker's Sessions
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VP of Market Intelligence & Evangelism. at Five9 -
Mountbatten (6th Floor)
In Person
AI in CX: Where It Is Deployed at Scale — and Where It Is Still Experimental
16th Jun
11:45am - 12:15pm BST
AI is widely discussed, but unevenly deployed. This panel cuts through vendor messaging to examine where AI is genuinely operating at scale in contact centres and CX platforms today, where it remains experimental, and how adoption differs between SME and enterpr...
AI is widely discussed, but unevenly deployed. This panel cuts through vendor messaging to examin...
2 attending
AI in CX: Where It Is Deployed at Scale — and Where It Is Still Experimental
16th Jun
11:45am - 12:15pm BST