
Jon Zoltie
Contact Centre Subject Matter Expert
AudioCodes
Speaker's Sessions
-
Contact Centre Subject Matter Expert at AudioCodes
Room A
In Person
Always On CX:EX - Making Every Microsoft Teams User a Potential Agent
21st Jun
11:00am - 11:45am BST
Today's workplace demands an innovative approach to customer experience. One that empowers agents to enjoy their jobs and enables great service. When you have a CCaaS that leverages a UC like Microsoft Teams, you not only enhance the main service desk, but sprea...
Today's workplace demands an innovative approach to customer experience. One that empowers agents...
25 attended
Always On CX:EX - Making Every Microsoft Teams User a Potential Agent
21st Jun
11:00am - 11:45am BST