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Commsverse 2026

Rakesh Unni

Product Leader
Pure IP

About Pure IP
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Global IT environments are messy. Multi-region, multi-platform, multi-legacy. We've spent 20+ years solving exactly that. Pure IP, a BCM One Company, is a certified Microsoft Solutions Partner with Advanced Specialization in Teams Calling, and one of the original Operator Connect launch partners. We're ranked among the top 3 providers globally for Operator Connect activations. For enterprises running Microsoft Teams, we provide PSTN replacement in 50+ countries, with extended voice coverage across up to 137, via Operator Connect, Direct Routing, or a hybrid of both. Teams Phone Deployment handles complex, multi-location rollouts with dedicated project management and integration work built in. Teams Phone Support provides ongoing administration and expert troubleshooting, operating as an extension of your internal IT team. For contact center, we add managed voice connectivity for Dynamics 365 Contact Center, connecting the PSTN via Operator Connect with Teams Phone Extensibility or Direct Routing, with 24/7 monitoring and defined service ownership from day one. Teams Voice across borders, platforms, and legacy infrastructure. That's not a challenge for us - it's our core business.

Speaker's Sessions
Continental In Person

Microsoft Teams vs Cisco Webex vs Zoom: The race to own AI powered enterprise voice

24th Jun 11:05am - 11:30am BST

Microsoft is pushing Copilot deeper into Teams Phone. Cisco and Zoom are building voice AI into their own calling stacks through Webex AI Agent and Zoom AI Companion. Most enterprises run more than one of these platforms, which turns voice AI into a multi-platfo...

Microsoft is pushing Copilot deeper into Teams Phone. Cisco and Zoom are building voice AI into t...

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