Jon Zoltie
Biography
Contact Centre & AI Specialist, AudioCodes
Jon works with partners and customers across EMEA to bring contact centres into the modern age, with a focus on AI, voice, and Microsoft Teams. He specialises in making complex tech like conversational AI and voice integration actually work in the real world. At AudioCodes, Jon helps drive adoption of solutions like Voca CIC, combining practical experience with a no-nonsense approach to customer experience and service automation.
Speaker's Sessions
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Contact Centre Subject Matter Expert at AudioCodes
Audiocodes - We know AI Works – The Hard Part is Everything Else
Get ready for a powerful session, sharing real-world insights and a look at how Microsoft Partners can navigate the AI Noise. Walk any Contact Centre or UC event in EMEA right now, and the pattern is the same: every stand has "AI" on it, every demo has a bot, a...
Get ready for a powerful session, sharing real-world insights and a look at how Microsoft Partner...
Audiocodes - We know AI Works – The Hard Part is Everything Else
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