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Commsverse 2025

Zach Bennett

Principal Architect
LoopUp

Biography

I have been immersed in the world of Microsoft technologies since graduating from university 8 years ago, with a special focus on Voice technologies. Throughout my career, I have found joy in sharing my expertise and knowledge with others. Teaching has always been a passion of mine, and I am eager to expand my reach and connect with a broader technical community through engaging talks and presentations.

Currently, I am a Microsoft Teams MVP and Principal Architect at LoopUp, a leading Cloud Telephony provider. At LoopUp, we specialise in offering PSTN solutions built around Microsoft Teams and are proud participants in the Operator Connect program. In my day-to-day role, I work closely with global organisations, assisting them in transitioning from their outdated PBX systems to Microsoft Teams Phone. Leveraging Operator Connect or Direct Routing via the LoopUp Cloud Telephony Platform, I help these organisations seamlessly migrate and unlock the full potential of Microsoft Teams for their communication needs

Speaker's Sessions
Landis In Person

Queues App - What we know and what's still missing.

19th Jun 11:35am - 12:00pm BST

Microsoft still has a robust certification and third-party ecosystem for Contact Center solutions, but what about the native functionality within Microsoft Teams?Now that the highly anticipated General Availability release of Queues App has come and Microsoft co...

Microsoft still has a robust certification and third-party ecosystem for Contact Center solutions...

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