Chris Irons
Senior Solutions Architect
AVI-SPL
Speaker's Sessions
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Senior Solutions Architect at AVI-SPL
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Audiocodes
In Person
AI & the UC+CC Convergence: A Perfect Match for the Future of Customer Experience
18th Jun
2:35pm - 3:00pm BST
AI and Unified Communications (UC) are reshaping the Contact Center (CC) landscape, and their convergence is no coincidence. As AI takes on simple, structured customer interactions, human agents are left to handle the complex, high-value cases—often requiring ...
AI and Unified Communications (UC) are reshaping the Contact Center (CC) landscape, and their con...
6 attending
AI & the UC+CC Convergence: A Perfect Match for the Future of Customer Experience
18th Jun
2:35pm - 3:00pm BST
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