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Commsverse 2025

Martin Heusser

Senior Microsoft 365 Engineer
Houlihan Lokey

Biography

Martin is a Senior M365 Engineer and Microsoft MVP. He specializes in deploying, maintaining, and automating Teams Phone solutions. He loves working with modern solutions and services such as Microsoft Azure, Teams, Power Automate and PowerShell. He's also the creator of the M365 Call Flow Visualizer - a PowerShell tool which can read and accurately create a diagram of Microsoft Teams Auto Attendant and Call Queue Call Flows. Besides snowboarding and skateboarding his hobbies include watching movies, TV, Formula 1, playing games on Xbox or PC and tinkering with home automation.

Speaker's Sessions
Expo 1 In Person

Microsoft Graph API and The Hidden Secrets in Call Records

18th Jun 3:15pm - 4:00pm BST

Getting valuable insights out of your call records has never been easier now that the Queues App is available in Teams and the Power BI templates for historical auto attendant and call queue statistics have been available for quite some time. But have you ever w...

Getting valuable insights out of your call records has never been easier now that the Queues App ...

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