Wednesday
Jun 26th
Thursday
Jun 27th

Event Agenda

Commsverse 2024

Event Agenda

Commsverse 2024

Event Agenda

74 total sessions
Showing 61-74 of 74 sessions
  • Avatar Image
    Tech Advocates Manager at Surrey County Council
Landis In Person

Stop Being Basic! Why we don’t use the meeting tools we should, and how to get started.

27th Jun 1:15pm - 2:00pm BST

This session is perfect for end users, trainers and those driving workplace adoption. Go beyond screen sharing and leverage the tools already available in Teams (and M365) to make online meetings better for free! Online meetings really can be engaging and intera...

This session is perfect for end users, trainers and those driving workplace adoption. Go beyond s...

20 attended
Room B In Person

Your Intelligent Workplace - Using AI to create productivity

27th Jun 1:15pm - 1:40pm BST

An immersive and interactive session that delves into the future of AI-powered collaboration within intelligent meeting rooms. As a leader in innovation, Lenovo is committed to providing the leading computing solution that literally empowers seamless collaborati...

An immersive and interactive session that delves into the future of AI-powered collaboration with...

20 attended
Room AC In Person

Engage and Excel: Practical ways to get involved with the Microsoft Teams Community

27th Jun 2:15pm - 3:00pm BST

What’s so great about the Microsoft Teams Community anyway? Practical tips for engaging with the community: Where to engage – online communities, in person events and user groups How you can add value – even if you think you have nothing to say...

What’s so great about the Microsoft Teams Community anyway? Practical tips for engaging wit...

27 attended
Landis In Person

How to work like a brainiac in Teams – a no-brainer

27th Jun 2:15pm - 2:40pm BST

Welcome to this session where you will learn how to use Teams in a way that suits your (sorry for being the one to break it to you) ancient brain. We will dig deeper into neuroscience to explain why some digital behaviours is directly contraproductive for our br...

Welcome to this session where you will learn how to use Teams in a way that suits your (sorry for...

23 attended
Room B In Person

Is Teams ready to be your Contact Center?

27th Jun 2:15pm - 2:40pm BST

Microsoft has a robust certification and third-party ecosystem for Contact Center solutions, but what about the native functionality within Microsoft Teams? As Microsoft continues to enhance its Voice Applications offering, including Auto Attendants and Call Que...

Microsoft has a robust certification and third-party ecosystem for Contact Center solutions, but ...

50 attended

Is Teams ready to be your Contact Center?

27th Jun 2:15pm - 2:40pm BST
Room C In Person

Microsoft Teams Operations best practices from the field

27th Jun 2:15pm - 3:00pm BST

I'm guessing your organisation has Microsoft Teams by now. Over 320M users do.  Teams brought together "collaboration" and "Unified Communications" for users, but did it bring them together in your IT Operations? If you are like many organisations, possibly...

I'm guessing your organisation has Microsoft Teams by now. Over 320M users do.  Teams brough...

53 attended
Room E In Person

The black art of writing SMART goals

27th Jun 2:15pm - 3:00pm BST

Do you want to set goals that are SMART, not just smart? Then join us for this session where we will teach you how to create Specific, Measurable, Achievable, Relevant, and Time-Bound objectives that will help you achieve success in your personal and professiona...

Do you want to set goals that are SMART, not just smart? Then join us for this session where we w...

21 attended

The black art of writing SMART goals

27th Jun 2:15pm - 3:00pm BST
  • Avatar Image
    Adoption & Change Management Lead at Freelance
Room D In Person

Viva Wayfinder, for a thriving guiding new hire journey

27th Jun 2:15pm - 3:00pm BST

Is your Hiring Process well… overwhelming? A convoluted hiring process can cost businesses time, money, and the perfect hire. Let's face it – these processes don’t only impact HR anymore, either.  Modern work significa...

Is your Hiring Process well… overwhelming? A convoluted hiring process can cost busin...

13 attended
General Session
27th Jun 3:00pm - 4:00pm BST

Thank you very much for attending this year's event. We hope you enjoyed it and we will see you again next year!

Thank you very much for attending this year's event. We hope you enjoyed it and we will see you a...

38 attended

End of Event

27th Jun 3:00pm - 4:00pm BST
  • Avatar Image
    Director, Global Technical Sales, Alliances at ...
Room E Hybrid

Microsoft Teams Devices AMA

10th Jan 11:30am - 12:55pm GMT

Join us for an in person session where we'll present what's new in the world of Microsoft Teams devices and new features, with a chance to ask any questions.

Join us for an in person session where we'll present what's new in the world of Microsoft Teams d...

84 attended

Microsoft Teams Devices AMA

10th Jan 11:30am - 12:55pm GMT
  • Avatar Image
    UC Architect at Merlin Entertainments Ltd
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  • +6 speakers
Room A Online

Keynote - Exploring AI Assisted Collaboration Within The Workplace

26th Jun 9:20am - 11:00am BST

Where would a Microsoft conference be without focus on AI? :-) Our keynote this year will be split into 3 segments to bring you up to speed with what is happening within the UC market, how businesess and the industry are enriching their collaboration and custome...

Where would a Microsoft conference be without focus on AI? :-) Our keynote this year will be spli...

170 attending
Room D In Person

A business approach to exploiting AI in your customer experience

26th Jun 11:30am - 11:55am BST

Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.

Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst...

41 attending
Room C In Person

Building a Roadmap to a Mature AI Contact Centre with Microsoft Teams

26th Jun 11:30am - 11:55am BST

Microsoft Teams has emerged as a powerful platform for building next-generation contact centres. As Artificial Intelligence (AI) revolutionizes the customer experience landscape, organizations are leveraging Teams to seamlessly integrate intelligent automation i...

Microsoft Teams has emerged as a powerful platform for building next-generation contact centres. ...

50 attending
Room B In Person

Panel: MVPs Ask Me Anything!

27th Jun 9:15am - 10:00am BST

Join us for an interactive Ask Me Anything panel session with four Microsoft Microsoft Most Valuable Professionals (MVPs). On the panel:  Nikki Chapple - Microsoft 365 Governance & Compliance  Tom Morgan - Microsoft Teams Development Platform Karo...

Join us for an interactive Ask Me Anything panel session with four Microsoft Microsoft Most Valua...

47 attending

Panel: MVPs Ask Me Anything!

27th Jun 9:15am - 10:00am BST