Understanding the role of AI in the Meeting Room

IntroductionAs a Subject Matter Expert in Unified Communication, I am excited to propose a session on "The Role of AI in the Meeting Room" for Commsverse. This session will explore the transformative impact of AI technologies on modern meeting environments, enha...

IntroductionAs a Subject Matter Expert in Unified Communication, I am excited to propose a sessio...

Unify Integration with Azure Communication Services - is this the future of Teams CCaaS?

In this session, I will explore the implications of the Unify Integration model on the Teams CCaaS market. I will cover the following topics:- What is the Unify Integration model and how does it differ from Connect and Extend?- What impact will Unify have on the...

In this session, I will explore the implications of the Unify Integration model on the Teams CCaa...

Demystifying Microsoft Teams Licensing: 10 Teams Licenses and 7 PSTN Options Explained

Microsoft Teams excels in streamlining communication and driving collaboration, but its intricate licensing model is far from streamlined.Microsoft Teams has 7 user licence options, 3 device licences, and 7 different PSTN options. Recently, Microsoft de-bundled ...

Microsoft Teams excels in streamlining communication and driving collaboration, but its intricate...

How to make bad things happen with AI (and protect against them)

It isn't just the computer illiterate falling victim to AI-generated scams. Using state-of-the-art open source AI models, even the most savvy of IT pros risk falling prey.Knowledge is power, and in this demo-laiden session, we'll unlock the controls of popular A...

It isn't just the computer illiterate falling victim to AI-generated scams. Using state-of-the-ar...

Mastering Enterprise Architecture: Winning with Dynamics CE and FnO as the Backbone of Business Success

Subheading: "Mastering Dynamics 365 CE + F&O for a Connected and Efficient Enterprise"This session is led by Microsoft experts, featuring CE Solutions Architect April Delsing and ERP Solutions Architect Ragnar Pitla, bringing their deep expertise to guide yo...

Subheading: "Mastering Dynamics 365 CE + F&O for a Connected and Efficient Enterprise"This se...

Mastering the Microsoft Productivity Maze: Tools, Tips & Scenarios

Planner? Pages? Loop? OneNote? ToDo? ARRGH! If you’ve ever felt like Microsoft keeps launching productivity tools faster than you can keep up, you’re not alone! Microsoft offers an incredible suite of tools and apps that can help you stay organised, whether...

Planner? Pages? Loop? OneNote? ToDo? ARRGH! If you’ve ever felt like Microsoft keeps launching ...

Microsoft Places: Lessons learned from enterprise deployments

Are you ready to dive into the world of Microsoft Places and discover the valuable lessons learned from real-world enterprise deployments? If so, then join Chris Fitzsimmons, Snr Solutions Architect from AVI-SPL, for an engaging and informative session where he'...

Are you ready to dive into the world of Microsoft Places and discover the valuable lessons learne...

Unleashing the Power of Microsoft Copilot: Building Intelligent Agents powered by Graph Connectors that bring your data to life

In this session, explore how to leverage Microsoft Copilot and Agent Builder to create intelligent agents that enhance productivity and user experiences. Delve into the intricacies of connecting Graph Connectors, demonstrating the seamless integration with Micro...

In this session, explore how to leverage Microsoft Copilot and Agent Builder to create intelligen...

Beyond the rainbow (ink) with Microsoft Whiteboard

This session is ideal for end users, trainers, and those travelling down the Yellow Brick Road of workplace adoption.Microsoft Whiteboard runs natively in Teams meetings, yet many users continue to use competing products that don’t, often at additional cost. W...

This session is ideal for end users, trainers, and those travelling down the Yellow Brick Road of...

From Zero to Hero: How M365 Copilot Can Make You the Office Superstar

Congratulations! You've got a shiny new AI assistant – it’s like having your very own Miss Moneypenny. Now, will you a) use M365 Copilot to attend even more meetings for you to multitask on and continue your usual work-around-the-clock-routine, or will you ...

Congratulations! You've got a shiny new AI assistant – it’s like having your very own Miss Mo...

Leading with data: gaining a Copilot Analytics advantage

With employees and organisations seeing their processes and plans transformed by Copilot, business leaders need clarity on how AI is being used and how quickly AI transformation is taking place. In this session, we’ll be considering how tools such as the Copil...

With employees and organisations seeing their processes and plans transformed by Copilot, busines...

Exploring Teams Phone Extensibility: The Evolution of Teams Contact Centers

Teams Phone Extensibility was just announced by Microsoft. Join Matt Landis of Landis Technologies and Paul Martin for an insightful panel discussion about Microsoft Teams Phone extensibility and its impact on contact centers. We’ll dive into how Teams Phone ...

Teams Phone Extensibility was just announced by Microsoft. Join Matt Landis of Landis Technologie...

"Teams Phone isn't resilient enough" - Let me talk to you about that!

One common objection to Teams Phone is that it doesn't have enough resilience, even though Microsoft now offer a 99.999% SLA for the Teams Phone component in M365!In this session we will look at the components and dependencies that make up a Teams Phone solution...

One common objection to Teams Phone is that it doesn't have enough resilience, even though Micros...

Building Copilot Declarative Agents: Everything I’ve learned building ClothesPilot

Declarative Agents allow pro-code developers to extend what Microsoft 365 Copilot can do out of the box, by creating and registering agents to take on specific workloads. Users can choose to engage with these agents directly, or mention them in passing. (it's pr...

Declarative Agents allow pro-code developers to extend what Microsoft 365 Copilot can do out of t...

Direct Routing and the Wonderful World of Interoperability with SIP

Are you considering Direct Routing (DR) with Microsoft Teams or leveraging Direct Routing as a Service (DRaaS)? Do you have a complex call center, on-prem voice, or UC environment you need to integrate? What about complex telecom environments requiring services ...

Are you considering Direct Routing (DR) with Microsoft Teams or leveraging Direct Routing as a Se...

MDEP, AOSP, and a Bunch of Other Acronyms: Understanding the new Teams Devices Ecosystem.

There has been a lot of effort put in by Microsoft in the past year to update and modernize the core platforms underpinning Teams Android devices. What is Microsoft Device Ecosystem Platform (MDEP) and how does it apply to the Teams devices ecosystem? How is Int...

There has been a lot of effort put in by Microsoft in the past year to update and modernize the c...

Prepare your network for Teams Audio/Video

It is always/never the Network. your decisionUsing Microsoft 365, Teams and other cloud services sounds easy: start your browser or App and you are ready to go. Thats marketing. Administrators must have network skills to get the optimal performance and network s...

It is always/never the Network. your decisionUsing Microsoft 365, Teams and other cloud services ...

SBC Proactive Monitoring Agent

This will walk through the core building blocks of an agent that proactively monitors sbc/gateways and alerts teams when it detects critical issues. This will involve streaming the syslogs from the sbc to a database which will then be analyzed for issues and an...

This will walk through the core building blocks of an agent that proactively monitors sbc/gateway...