Call (and Video) Quality Issues and Where to Find Them and Fix Them

Teams has a number of tools that can help an admin sort out call quality issues, and proactively keep an eye on things. In this session, I'll take you on a tour of my favorite tools for dealing with these issues, discuss what issues each of them can address, and...

Teams has a number of tools that can help an admin sort out call quality issues, and proactively ...

How Copilot Lies to You and What to Do About It

Discover how Microsoft Copilot can sound brilliant yet be completely wrong, and learn practical ways to recognize, prevent, and correct AI-driven misinformation before it misleads you, your users, or leadership. Microsoft has added a "Copilot" feature along wit...

Discover how Microsoft Copilot can sound brilliant yet be completely wrong, and learn practical w...

Mastering Emergency Dialing (E911) in Microsoft Teams for US-Based Customers

Join Eric Marsi for an in-depth exploration of Emergency Dialing in Microsoft Teams, tailored specifically for US-based customers. This session will provide a comprehensive overview of relevant US laws and regulations, how they align with Microsoft Teams functio...

Join Eric Marsi for an in-depth exploration of Emergency Dialing in Microsoft Teams, tailored spe...

Strengthening Microsoft 365 Security with Unified Tenant Configuration Management

The Unified Tenant Configuration Management (UTCM) platform enables organizations to strengthen their cloud security posture by enforcing and maintaining consistent configuration settings across their Microsoft 365 tenants. Powered by Microsoft Graph, UTCM is a ...

The Unified Tenant Configuration Management (UTCM) platform enables organizations to strengthen t...

Teams Troubleshooting Deep Dive

Engage everywhere: communities, events, and storylines in Teams, powered by AI

How to Win Friends (in the Business) and Solve Problems!

Do you secretly wish technology could just work without all the messy “people” stuff? Long for the glory days when IT ruled the kingdom and the business stayed in its lane? Spoiler alert: those days are gone, and that’s a good thing!In this session, Joy A...

Do you secretly wish technology could just work without all the messy “people” stuff? Long fo...

Teams Phone – What You Didn’t Know (2026 Edition)

Microsoft Teams is not a traditional PBX, Teams Phone is a seamless collaboration and communication experience for your organization, now enhanced with Copilot and AI.In this session, you will learn how to leverage the latest Teams Phone innovations, features an...

Microsoft Teams is not a traditional PBX, Teams Phone is a seamless collaboration and communicati...

Unlock RTO Success with Teams Rooms and Copilot

This presentation highlights how organizations can drive successful Return-to-Office (RTO) strategies by unifying spaces, people, and collaboration with Microsoft Teams Rooms and Microsoft Copilot. It demonstrates how modern meeting rooms create an equitable hyb...

This presentation highlights how organizations can drive successful Return-to-Office (RTO) strate...

Where Does M365, Teams and Copilot Store Your Data? A Deep Dive

Data underpins every decision, process, and outcome in a modern organisation. Teams and Copilot are now the main gateways into that M365 data, but do you actually know where all of it lives?A lot of it sits in SharePoint and Exchange, but that’s only the start...

Data underpins every decision, process, and outcome in a modern organisation. Teams and Copilot a...

Building an AI Meeting Coach from Teams Transcripts

Daily and weekly Teams meetings are where your strategy actually turns into execution—so if those meetings are ineffective, your culture and results will be too. In this session, you’ll see how to build an AI-powered “meeting coach” from Microsoft Teams ...

Daily and weekly Teams meetings are where your strategy actually turns into execution—so if tho...

Modern Events in Microsoft Teams Immersive Events

Microsoft Teams Immersive Events are the new way to be able to meet and collaborate in virtual spaces. This session will cover the changes and features that make up Immersive Events. We'll also talk about using this new tool to host your own social or collaborat...

Microsoft Teams Immersive Events are the new way to be able to meet and collaborate in virtual sp...

Real World Microsoft 365 Governance in the Age of AI

In a time where everyone is expected to innovate faster, deliver more value, and do it all under tight budget constraints, effective governance is more critical than ever. Microsoft is at the forefront of driving this innovation with their Copilot “GenAI-as-a-...

In a time where everyone is expected to innovate faster, deliver more value, and do it all under ...

The Human Factor of AI: Integrating Ethical Oversight into AI Governance

In the rush to deploy Copilot, Agents, and other generative AI tools, many organizations treat Governance as a security checklist and ignore the complex human and ethical factors that actually determine success. But in academic research, we have a proven model f...

In the rush to deploy Copilot, Agents, and other generative AI tools, many organizations treat Go...