(Panel x4) Chat vs Channels: The Productivity Showdown

Microsoft Teams gives us more ways to work together than ever before. Chat. Channels. Threads. Mentions. One question divides teams everywhere:Teams chats or Teams channels; where should the work actually happen?In this panel session, Lyndsay, Ben, and two fello...

Microsoft Teams gives us more ways to work together than ever before. Chat. Channels. Threads. Me...

Build Interactive Workflows in Teams: Adaptive Cards + Power Automate

Many organisations still rely on static forms, email threads, or spreadsheets to gather information from business users. These methods are clunky and make a massive assumption - everything is know up front. There's no scope to ask for addition human input mid pr...

Many organisations still rely on static forms, email threads, or spreadsheets to gather informati...

Governing Microsoft Loop without going Loopy

Microsoft Loop is evolving rapidly, and is now both a useful standalone tool and an integral part of other core Microsoft 365 features like Teams Meeting Notes, Copilot Pages, Meeting Facilitator Agent, and Whiteboard. This session builds on your existing ShareP...

Microsoft Loop is evolving rapidly, and is now both a useful standalone tool and an integral part...

Copilot Notebooks - Where Prompting Meets Productivity

Since its launch, Copilot has been changing how we work with Microsoft 365. Until now, most interactions followed a familiar pattern: ask a question, get an answer, move on. Copilot Notebooks break that pattern.Picture a workspace where you're not just chatting ...

Since its launch, Copilot has been changing how we work with Microsoft 365. Until now, most inter...

Create amazing Agents - How to build Custom MCP Servers for Copilot Studio

In this session, we will delve into the art of building custom MCP Servers for Microsoft Copilot Studio.Based on real-world use cases, I will show you two different ways of building an Azure-hosted MCP Server that can then be used by Copilot Studio to drive your...

In this session, we will delve into the art of building custom MCP Servers for Microsoft Copilot ...

Measuring Copilot Success with Copilot Analytics

I love how Copilot Analytics helps us measure actual usage and success for the whole organization and departments, and not just number of active users. The Copilot Dashboard has gone from nice to have to a powerful tool to measure actual usage. In this session I...

I love how Copilot Analytics helps us measure actual usage and success for the whole organization...

Strengthening Microsoft 365 Security with Unified Tenant Configuration Management (UTCM)

The Unified Tenant Configuration Management (UTCM) platform enables organizations to strengthen their cloud security posture by enforcing and maintaining consistent configuration settings across their Microsoft 365 tenants. Powered by Microsoft Graph, UTCM is a...

The Unified Tenant Configuration Management (UTCM) platform enables organizations to strengthen t...

Teams Meetings: Keep it secret, keep it safe

Whether you are working on a project with colleagues, talking with customers, planning next year’s budget, or attending an important marketing meeting, Teams meetings have become an essential tool that we use almost automatically. But let’s not forget the ri...

Whether you are working on a project with colleagues, talking with customers, planning next year�...

Using the Knowledge Agent in SharePoint and Microsoft Teams

Your organisation 's critical knowledge is scattered across countless SharePoint sites, document libraries, and team channels. We know this creates a huge challenge for organisation to navigate for success of efficient content management!This session explores ho...

Your organisation 's critical knowledge is scattered across countless SharePoint sites, document ...

All the latest hotness with Microsoft Teams Rooms

Microsoft continues to add new features to Microsoft Teams Rooms, both on Windows and Android. In this session, you will get a deep dive on new and upcoming features, what their benefits are, and how to best implement them.

Microsoft continues to add new features to Microsoft Teams Rooms, both on Windows and Android. In...

Architecting multi-agent solutions with Copilot Studio vs. M365 Agents Toolkit

There are so many ways to build agents for Teams or M365 Copilot it can be quite confusing.In this session we will cover the two most common tools: Copilot Studio and the Microsoft 365 Agents Toolkit.We’ll show you how both tools can build intelligent, custom ...

There are so many ways to build agents for Teams or M365 Copilot it can be quite confusing.In thi...

Building Your First Agent in Copilot Studio - From Idea to Impact

Ready to move from consuming AI to creating it? Copilot Studio puts the power of agent development in your hands - no coding degree required.In this session, we'll take you on a hands-on journey through building a custom agent from scratch. We'll use a real-worl...

Ready to move from consuming AI to creating it? Copilot Studio puts the power of agent developmen...

IntelliFrame, Face Recognition & AI Cameras: How to engineer equity in hybrid meetings

Hybrid meetings don't work when remote participants feel like second-class citizens.  With the latest AI-powered cameras and intelligent framing are finally delivering on the promise of equitable meeting experiences.  I will demonstrate how to configure these ...

Hybrid meetings don't work when remote participants feel like second-class citizens.  With the l...

Practical CX Applications of Azure AI: Use Cases from the Field

During hundreds of customer demos across the AI era, I’ve noticed many organisations are still navigating AI without a clear roadmap or understanding of where to start. In this session, I’ll share how we guide organisations with a Microsoft-first approach, u...

During hundreds of customer demos across the AI era, I’ve noticed many organisations are still ...

Reverse number lookup in Teams Call Queues

Smaller customers often find that the native features of Teams Phone meet their needs without requiring a full Contact Center solution. However, they frequently request the ability to display their customers' names instead of just phone numbers, when receiving c...

Smaller customers often find that the native features of Teams Phone meet their needs without req...

A-Z of Microsoft Teams Phone - What the Diagrams Don’t Tell You!

In this session, we will take a structured A-Z journey through Microsoft Teams Phone, drawing not from documentation, but from real-world customer experience delivering and supporting voice in production environments. From Auto Attendants that shape first impres...

In this session, we will take a structured A-Z journey through Microsoft Teams Phone, drawing not...

Loving the Wins and Navigating the Copilot Lies

Discover how Microsoft Copilot can sound brilliant yet be completely wrong, and learn practical ways to recognize, prevent, and correct AI-driven misinformation before it misleads you, your users, or leadership.Microsoft has added a "Copilot" feature, along with...

Discover how Microsoft Copilot can sound brilliant yet be completely wrong, and learn practical w...

Microsoft Places: Redefining the Modern Workplace Experience

The way we work has changed for good. Hybrid working isn’t a trend; it’s the new normal. But with that shift comes a big question: How do we keep people connected, make the most of our spaces, and bring teams together in meaningful ways?That’s where Micros...

The way we work has changed for good. Hybrid working isn’t a trend; it’s the new normal. But ...

Stop Copilot Oversharing: A practical roadmap to data governance before it's too late

Microsoft Copilot doesn't create our security problems; it exposes the bad ones we already have.  Oversharing is the biggest barrier to deploying Copilot in our organisations. Most organisations don't discover their overexposure until it's too late.  In this s...

Microsoft Copilot doesn't create our security problems; it exposes the bad ones we already have. ...

Understanding Microsoft 365 Updates: Making Sense of Change in an Evergreen Platform

Most IT teams still think about updates the way we used to with on-prem software. Predictable releases, fixed schedules, and clear version numbers. Microsoft 365 does not work that way. Updates happen continuously, they are rolled out in stages, and visibility c...

Most IT teams still think about updates the way we used to with on-prem software. Predictable rel...